Harper, R. and Procter, R. and Randall, D. and Rouncefield, M. (2001) Safety in Numbers:Calculation and Document Re-Use in Knowledge Work. In: GROUP '01 Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work. ACM, New York, pp. 242-251. ISBN 1581132948 (Unpublished)
Full text not available from this repository.Abstract
This paper presents detailed examples of document use and re-use, through an ethnographic study of the knowledge work associated with road safety audit in a civil engineering consultancy The paper incorporates some detailed observation of practices, conversations, and other activities occurring around document re-use in everyday work. It outlines some aspects of the everyday use and re-use of engineering documents in the practical accomplishment of everyday knowledge work as the first stage in considering how these activities can be technologically supported.