Integrated manufacturing, empowerment, and company performance

Patterson, Malcolm and West, Michael and Wall, Toby D (2004) Integrated manufacturing, empowerment, and company performance. Journal of Organizational Behavior, 25 (5). pp. 641-665. ISSN 0894-3796

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Abstract

There is controversy over whether integrated manufacturing (IM), comprising advanced manufacturing technology, just-in-time inventory control and total quality management, empowers or deskills shop floor work. Moreover, both IM and empowerment are promoted on the assumption that they enhance competitiveness. We examine these issues in a study of 80 manufacturing companies. The extent of use of IM was positively associated with empowerment (i.e., job enrichment and employee skill enhancement), but, with the minor exception of AMT, bore little relationship with subsequent company performance. In contrast, the extent of empowerment within companies predicted the subsequent level of company performance controlling for prior performance, with the effect on productivity mediating that on profit.

Item Type:
Journal Article
Journal or Publication Title:
Journal of Organizational Behavior
Uncontrolled Keywords:
/dk/atira/pure/core/keywords/humanresources
Subjects:
?? human resourcesorganizational behavior and human resource managementpsychology(all)applied psychologysociology and political sciencehd industries. land use. labordiscipline-based research ??
ID Code:
57140
Deposited By:
Deposited On:
10 Aug 2012 18:33
Refereed?:
Yes
Published?:
Published
Last Modified:
28 Nov 2023 11:15