Going more public: situated display design in a care setting through co-realisation

Graham, Connor and Cheverst, Keith and Rouncefield, Mark and Kray, Christian (2005) Going more public: situated display design in a care setting through co-realisation. In: DUX '05: Proceedings of the 2005 conference on Designing for User eXperience. AIGA: American Institute of Graphic Arts, New York, p. 18. ISBN 1-59593-250-X

Abstract

We describe findings from field work at a residential community care facility for ex-psychiatric hospital patients. The field work focused on distributed care-workers who looked after residents at the two sites forming the facility. We reflect on the process of co-realisation that verified our understanding of the setting and generated initial technology designs. This involved sharing scenarios descriptive of typical activity with care workers and presenting a demonstration of networked public display technology in use. We then illustrate how co-realisation both refined our understanding of care workers' work needs and informed us about how and where public display technology could be deployed. Finally, we present an initial design for a public display.