Talking in the library:implications for the design of digital libraries

Crabtree, Andy and Twidale, Michael and O'Brien, Jon and Nichols, David (1997) Talking in the library:implications for the design of digital libraries. In: ACM Digital Libraries '97. Association for Computing Machinery (ACM). ISBN 0-89791-868-1

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We describe the use of ethnomethodologically-informedethnography as a means of informing the requirementselicitation, design, development and evaluation of digitallibraries. We present the case for the contribution of such studiesto the development of digital library technology to support thepractices of information-searching. This is illustrated by aparticular study of the help desk at a university library,examining the implications it has for designing appropriatefunctionality for a digital library. This requires us to address theproblems of using ethnographic data in systems design

Item Type: Contribution in Book/Report/Proceedings
Uncontrolled Keywords: /dk/atira/pure/researchoutput/libraryofcongress/qa75
Departments: Faculty of Science and Technology > School of Computing & Communications
ID Code: 53453
Deposited By: ep_importer_pure
Deposited On: 04 Apr 2012 11:22
Refereed?: Yes
Published?: Published
Last Modified: 11 Nov 2019 00:40

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