Emotional Intelligence: its measurement and implications for the workplace

Cartwright, Susan and Pappas, Constantinos (2008) Emotional Intelligence: its measurement and implications for the workplace. International Journal of Management Reviews, 10 (2). pp. 149-171. ISSN 1460-8545

Full text not available from this repository.


The concept of emotional intelligence (EI) has attaracted a huge amount of interest from both academics and practitioners and has become linked to a whole range of outcomes including career success, life satisfaction and health. Yet, the concept itself and the way in which it is measured continues to fuel considerable debate. This paper takes a critical review of the methodologies and the robustness of the validation and application studies that have used EI measures. In addition, the links between EI and other related theoretical perspectives such as emotional labour are considered

Item Type:
Journal Article
Journal or Publication Title:
International Journal of Management Reviews
Uncontrolled Keywords:
?? healthstrategy and managementdecision sciences(all)management of technology and innovationr medicine (general) ??
ID Code:
Deposited By:
Deposited On:
29 Mar 2012 14:51
Last Modified:
28 Nov 2023 11:14