Improving internal service quality: the usefulness of an external quality model

Long, G (1997) Improving internal service quality: the usefulness of an external quality model. In: American Marketing Association Special Conference (Dublin) - 1997. unknown, N/A, pp. 155-171.

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Uncontrolled Keywords:
/dk/atira/pure/subjectarea/aacsb/disciplinebasedresearch
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ID Code:
46046
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Deposited On:
11 Jul 2011 19:55
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Yes
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Published
Last Modified:
18 Nov 2020 09:38