Stahlbock, R and Lessmann, S and Crone, S (2009) Data mining and information systems - Quo Vadis? Annals of Information Systems, 8 (XIII). pp. 1-18.
Abstract
Information and communication technology has been a steady source of innovations which have considerably impacted the way companies conduct business in the digital as well as the physical world. Today, information systems (IS) holistically support virtually all aspects of corporations and nonprofit institutions, along internal processes from purchasing and operationsmanagement toward sales, marketing, and eventually the customer (horizontally along the supply chain), from these operational functions toward finance, accounting, and upper management activities (vertically across the hierarchy) and externally to collaborate with external partners, suppliers, or customers. The holistic support of internal business processes and external relationships by means of IS has, in turn, led to the vast growth of internal and external data being stored and processed within corporate environments.