Using frontier analysis to evaluate company performance

Yip, G and Johnson, G and Devinney, T (2010) Using frontier analysis to evaluate company performance. British Journal of Management, 21 (4). pp. 921-938. ISSN 1045-3172

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The measurement of performance is critical to nearly all managerial disciplines. Yet little is known about the aggregation characteristics of the components of performance and how our notion of a ‘good performing firm’ relates to what we use as a dependent variable. In this paper we propose an approach to the measurement of performance that uses the logic of frontier analysis and the technique of data envelopment analysis. The approach is shown to be a reasonable representation of the multidimensional nature of performance and is shown to replicate, effectively, the components that strategic management scholars typically consider when discussing performance. It is also shown to be superior to the simpler alternatives based on traditional approaches to performance measurement.

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Journal Article
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British Journal of Management
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11 Jul 2011 18:33
Last Modified:
21 Sep 2023 01:06