Cultural influences on service quality and customer satisfaction: evidence from Greek insurance

Tsoukatos, E and Rand, G K (2007) Cultural influences on service quality and customer satisfaction: evidence from Greek insurance. Managing Service Quality, 17 (4). pp. 467-485. ISSN 0960-4529

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Item Type:
Journal Article
Journal or Publication Title:
Managing Service Quality
Uncontrolled Keywords:
/dk/atira/pure/subjectarea/aacsb/disciplinebasedresearch
Subjects:
ID Code:
44904
Deposited By:
Deposited On:
11 Jul 2011 18:23
Refereed?:
Yes
Published?:
Published
Last Modified:
07 Apr 2020 01:49