Path analysis of perceived service quality, satisfaction and loyalty in Greek Insurance

Tsoukatos, E and Rand, G K (2006) Path analysis of perceived service quality, satisfaction and loyalty in Greek Insurance. Managing Service Quality, 16 (5). pp. 501-519. ISSN 0960-4529

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Item Type:
Journal Article
Journal or Publication Title:
Managing Service Quality
Uncontrolled Keywords:
/dk/atira/pure/subjectarea/aacsb/disciplinebasedresearch
Subjects:
ID Code:
44560
Deposited By:
Deposited On:
11 Jul 2011 18:17
Refereed?:
Yes
Published?:
Published
Last Modified:
22 Jul 2020 10:54