The (mis)representation of customer service

Bolton, Sharon and Houlihan, M (2005) The (mis)representation of customer service. Work, Employment and Society, 19 (4). pp. 685-703. ISSN 0950-0170

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Item Type:
Journal Article
Journal or Publication Title:
Work, Employment and Society
Uncontrolled Keywords:
/dk/atira/pure/subjectarea/aacsb/disciplinebasedresearch
Subjects:
ID Code:
44522
Deposited By:
Deposited On:
11 Jul 2011 18:17
Refereed?:
Yes
Published?:
Published
Last Modified:
11 Mar 2020 03:06