The (mis)representation of customer service

Bolton, Sharon and Houlihan, M (2005) The (mis)representation of customer service. Work, Employment and Society, 19 (4). pp. 685-703. ISSN 0950-0170

Full text not available from this repository.

Item Type:

Journal Article

Journal or Publication Title:

Work, Employment and Society

Uncontrolled Keywords:

/dk/atira/pure/subjectarea/asjc/1400/1407

Subjects:

?? organizational behavior and human resource managementeconomics and econometricsaccountingsociology and political sciencediscipline-based research ??

Departments:

Lancaster University Management School > Organisation, Work & Technology

ID Code:

44522

Deposited By:

ep_importer_pure

Deposited On:

11 Jul 2011 18:17

Refereed?:

Yes

Published?:

Published

Last Modified:

15 Jul 2024 11:58

URI:

https://eprints.lancs.ac.uk/id/eprint/44522