Tribal warfare and gaps affecting internal service quality

Auty, S G and Long, G (1999) Tribal warfare and gaps affecting internal service quality. International Journal of Service Industry Management, 10 (1). pp. 7-22. ISSN 0956-4233

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Item Type:
Journal Article
Journal or Publication Title:
International Journal of Service Industry Management
Uncontrolled Keywords:
/dk/atira/pure/subjectarea/aacsb/disciplinebasedresearch
Subjects:
ID Code:
43448
Deposited By:
Deposited On:
11 Jul 2011 17:59
Refereed?:
Yes
Published?:
Published
Last Modified:
01 Jan 2020 07:22