How Can I Help You? Call Centres, Classification Work and Coordination

Martin, D. and O'Neill, J. and Randall, D. and Rouncefield, M. (2007) How Can I Help You? Call Centres, Classification Work and Coordination. Computer Supported Cooperative Work, 16 (3). pp. 231-264. ISSN 0925-9724

Full text not available from this repository.

Item Type:

Journal Article

Journal or Publication Title:

Computer Supported Cooperative Work

Uncontrolled Keywords:

/dk/atira/pure/subjectarea/asjc/1700/1700

Subjects:

?? cs_eprint_id1822 cs_uid405general computer sciencecomputer science(all)qa75 electronic computers. computer science ??

Departments:

Faculty of Arts & Social Sciences > Politics & International Relations (Merged into PPR 2010-08-01)
Faculty of Science and Technology > School of Computing & Communications

ID Code:

41671

Deposited By:

ep_importer_comp

Deposited On:

13 Aug 2008 08:25

Refereed?:

Yes

Published?:

Published

Last Modified:

16 Jul 2024 08:43

URI:

https://eprints.lancs.ac.uk/id/eprint/41671