Process and product modeling.

Cooper, Rachel and Aouad, Ghassan and Lee, Angela and Wu, Song (2004) Process and product modeling. In: The Wiley Guide to Managing Projects. John Wiley and Sons, UK, pp. 471-497.

Abstract

This handbook pulls together the fundamentals of project management and presents them along side the other business systems and procedures effected by project management. The book is the most comprehensive reference resource for all business managers. It allows readers to understand how project management fits into their organization, and helps them apply this knowledge on the job.