Skilled maintenance work at British Telecom : findings from the Social Change and Economic Life Research Initiative

Penn, Roger (1990) Skilled maintenance work at British Telecom : findings from the Social Change and Economic Life Research Initiative. New Technology, Work and Employment, 5 (2). pp. 135-144. ISSN 0268-1072

Abstract

Here the author examines the relationship of technical change and job skills amongst maintenance workers in telecommunications in Britain. It demonstrates that there are significant variations within different areas of such maintenance work and strongly challenges the notion that such maintenance work is subject to a generic process of deskilling in the present era.