Do categories have politics? : the language/action perspective reconsidered.

Suchman, Lucy (1994) Do categories have politics? : the language/action perspective reconsidered. Computer Supported Cooperative Work, 2 (3). pp. 177-190. ISSN 0925-9724

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Drawing on writings within the CSCW community and on recent social theory, this paper proposes that the adoption of speech act theory as a foundation for system design carries with it an agenda of discipline and control over organization members' actions. I begin with a brief review of the language/action perspective introduced by Winograd, Flores and their colleagues, focusing in particular on the categorization of speakers' intent. I then turn to some observations on the politics of categorization and, with that framework as back-ground, consider the attempt, throughthe coordinator, to implement a technological system for intention-accounting within organizations. Finally, I suggest the implications of the analysis presented in the paper for the politics of CSCW systems design.

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Journal Article
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Computer Supported Cooperative Work
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published with commentaries
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14 Sep 2009 16:38
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21 Nov 2022 19:29