Impact of the societal response to COVID-19 on access to healthcare for non-COVID-19 health issues in slum communities of Bangladesh, Kenya, Nigeria and Pakistan : Results of pre-covid and covid-19 lockdown stakeholder engagements

Ahmed, S.A.K.S. and Ajisola, M. and Azeem, K. and Bakibinga, P. and Chen, Y.-F. and Choudhury, N.N. and Fayehun, O. and Griffiths, F. and Harris, B. and Kibe, P. and Lilford, R.J. and Omigbodun, A. and Rizvi, N. and Sartori, J. and Smith, S. and Watson, S.I. and Wilson, R. and Yeboah, G. and Aujla, N. and Azam, S.I. and Diggle, P.J. and Gill, P. and Iqbal, R. and Kabaria, C. and Kisia, L. and Kyobutungi, C. and Madan, J.J. and Mberu, B. and Mohamed, S.F. and Nazish, A. and Odubanjo, O. and Osuh, M.E. and Owoaje, E. and Oyebode, O. and De Albuquerque, J.P. and Rahman, O. and Tabani, K. and Taiwo, O.J. and Tregonning, G. and Uthman, O.A. and Yusuf, R. (2020) Impact of the societal response to COVID-19 on access to healthcare for non-COVID-19 health issues in slum communities of Bangladesh, Kenya, Nigeria and Pakistan : Results of pre-covid and covid-19 lockdown stakeholder engagements. BMJ Global Health, 5 (8): e003042. ISSN 2059-7908

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Abstract

Introduction With COVID-19, there is urgency for policymakers to understand and respond to the health needs of slum communities. Lockdowns for pandemic control have health, social and economic consequences. We consider access to healthcare before and during COVID-19 with those working and living in slum communities. Methods In seven slums in Bangladesh, Kenya, Nigeria and Pakistan, we explored stakeholder perspectives and experiences of healthcare access for non-COVID- 19 conditions in two periods: Pre-COVID- 19 and during COVID-19 lockdowns. Results Between March 2018 and May 2020, we engaged with 860 community leaders, residents, health workers and local authority representatives. Perceived common illnesses in all sites included respiratory, gastric, waterborne and mosquitoborne illnesses and hypertension. Pre-COVID, stakeholders described various preventive, diagnostic and treatment services, including well-used antenatal and immunisation programmes and some screening for hypertension, tuberculosis, HIV and vectorborne disease. In all sites, pharmacists and patent medicine vendors were key providers of treatment and advice for minor illnesses. Mental health services and those addressing gender-based violence were perceived to be limited or unavailable. With COVID-19, a reduction in access to healthcare services was reported in all sites, including preventive services. Cost of healthcare increased while household income reduced. Residents had difficulty reaching healthcare facilities. Fear of being diagnosed with COVID-19 discouraged healthcare seeking. Alleviators included provision of healthcare by phone, pharmacists/drug vendors extending credit and residents receiving philanthropic or government support; these were inconsistent and inadequate. Conclusion Slum residents' ability to seek healthcare for non-COVID- 19 conditions has been reduced during lockdowns. To encourage healthcare seeking, clear communication is needed about what is available and whether infection control is in place. Policymakers need to ensure that costs do not escalate and unfairly disadvantage slum communities. Remote consulting to reduce face-to- face contact and provision of mental health and gender-based violence services should be considered. © 2021 American Medical Association. All rights reserved.

Item Type:
Journal Article
Journal or Publication Title:
BMJ Global Health
ID Code:
237114
Deposited By:
Deposited On:
11 May 2026 09:10
Refereed?:
Yes
Published?:
Published
Last Modified:
11 May 2026 22:20