How to Persuade People with Lived-Experience of Suicide Ideatin to Use Monitoring Apps: An Undergoing Study Using Conjoint Analysis

Rafiei, Sima and Honary, Mahsa and Sutanto, Juliana (2024) How to Persuade People with Lived-Experience of Suicide Ideatin to Use Monitoring Apps: An Undergoing Study Using Conjoint Analysis. In: European Conference on Information Systems (ECIS) 2024 :. European Association of Information systems (ECIS). ISBN 9781958200100

Abstract

Despite the growing use of digital solutions for suicide prevention, there is still a significant separation between developing a technology and involving service users as key co-designers. There is a necessity to evaluate how users feel about being monitored by a digital app and how they prefer to be supported by the technology to manage their suicide ideation. Using a mixed methods approach, this paper explores key design factors for a mental health app that can support people's help-seeking. Authors plan to continue working on the paper prior to ECIS 2024 in June 2024 by conducting an online discrete choice survey and conjoint analysis among a representative sample of people to identify the role of key features and their associated levels on an engaging digital monitoring system for suicide prevention. Four key design considerations were identified: suicide risk assessment, coping strategies and support, suicide risk monitoring/ follow up, and privacy considerations.