Wilson, Alexander D. and Baptista John, Joao and Galliers, Robert D. (2013) Performing strategy : Aligning processes in strategic IT. In: International Conference on Information Systems (ICIS 2013) : Reshaping Society Through Information Systems Design. International Conference on Information Systems (ICIS 2013): Reshaping Society Through Information Systems Design . Association for Information Systems, ITA, pp. 2979-2994. ISBN 9781629934266
Full text not available from this repository.Abstract
Alignment is perceived to be a desirable aim in IT projects - by improving the fit between the technology and the aims of the organization. Our study departs from previous literature by looking at this issue as a more dynamic and contextually localized phenomenon - emphasizing this dynamic quality by the use of the term "aligning". We take a performative view by conceptualizing the doing of strategy, in the context of implementing a new IT based self-service check-in kiosk system in a UK airport organization. Adopting a single qualitative interpretive case study research approach, we observed and conceptualize three distinct processes of aligning information systems: decoupling, reframing and repackaging. The study draws on recent work repositioning information systems alignment as a dynamic process of knowledge creation and exploration.