Improvement Matrix

Galabo, Rosendy (2019) Improvement Matrix. [Artefact]

Text (Improvement Matrix)
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Abstract

The Improvement Matrix is based on a review of the literature on co-design and participatory design practices, and my experience and background in designing and delivering workshops and tools. This framework aims to improve tools for participation in order to make better creative engagement practices and workshops. The intended audience of this framework are people who work with groups of non-designers, and design researchers specialised in participatory approaches and tool design. This framework consists of a matrix with nine components that prompts people to think, discuss and improve tools that are based on three overlapping engagement practices (Design, Facilitation, Application) and three dimensions used for improving tools (Instruction, Functionality, Flexibility). This framework was designed and tested in collaboration with public sector practitioners in Lancashire, and design practitioners and delegates of the Design Research Society (DRS2018) and European Academy of Design (EAD2019) conferences. This framework was developed as part of larger research project called Leapfrog and Rosendy Galabo’s PhD research project called Improve It at Lancaster University.