Schroeder, Andreas and Kotlarsky, Julia (2015) Digital resources and their role in advanced service provision : Spring Servitization Conference SSC2015. In: Spring Servitization Conference, 2015-05-18 - 2015-05-19.
Full text not available from this repository.Abstract
Purpose: We examine the role of digital resources in the context of advanced service provision to determine their strategic potential. Approach: We conduct a theoretical review of the literature to identify digital resources which we subsequently analyse with regards to their value, rarity, inimitability and non-substitutability (VRIN). Findings: Our analysis shows that the strategic value of the digital resources is unlocked through their complementarity. Value: The research has implications for the management of advanced services and contributes towards the grounding of servitization research in the wider economic and management theory.