You got email! the cases of inter-organizational collaboration for engineering product design

Lee, Joyce Yi Hui and Panteli, Niki (2011) You got email! the cases of inter-organizational collaboration for engineering product design. EMJ - Engineering Management Journal, 23 (3). pp. 18-21. ISSN 1042-9247

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Abstract

In today's global era, there is an assumption that high-tech organizations are adopters of advanced communication tools for their collaborative design activities. This study makes us aware that this is not always the case; more “common and simple” means of communication such as email are still preferred over advanced tools. This article explains the reasons behind this choice. In this regard, the research shows that when participants discuss complex technological matters by computer-mediated communication tools, it is easy for confusion to arise and can even lead to conflict. Drawing on the research findings, advice is given to email communicators, particularly to those involved in inter-organizational collaborations.

Item Type:
Journal Article
Journal or Publication Title:
EMJ - Engineering Management Journal
Uncontrolled Keywords:
/dk/atira/pure/subjectarea/asjc/2200/2200
Subjects:
?? computer-mediated communicationemailinter-organizational collaborationgeneral engineeringengineering(all) ??
ID Code:
206160
Deposited By:
Deposited On:
04 Oct 2023 09:15
Refereed?:
Yes
Published?:
Published
Last Modified:
26 Sep 2024 01:04