'Memories are made of this':explicating organisational knowledge and memory

Randall, D. and Hughes, John and O'Brien, J. and Rouncefield, M. and Tolmie, P. (2001) 'Memories are made of this':explicating organisational knowledge and memory. European Journal of Information Systems, 10 (2, Sp.). pp. 113-121. ISSN 0960-085X

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It is a commonplace that in the `Information Age', knowledge is the most important factor in the longterm success of an organisation. Such an emphasis is increasingly important as businesses confront a series of intransigent organisational problems connected with the retention and provision of organisational histories, knowledge and skills. `Organisational memory' and its sister concept, `knowledge management', are common glosses for the analysis and treatment of these problems. We analyse some of the conceptual and empirical issues that must precede attempts to provide support for `memory' and `knowledge' in the wider organisational context.

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Journal Article
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European Journal of Information Systems
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07 Nov 2008 16:14
Last Modified:
21 Nov 2022 18:36