Review of the Regulatory System:How Effective has the Complaints Gateway been?

Wood, John Michael (2017) Review of the Regulatory System:How Effective has the Complaints Gateway been? Insolvency Intelligence, 30 (7). pp. 106-113. ISSN 0950-2645

Abstract

In light of the recent complaints received by the Complaint Gateway this article will look to assess whether the recent regulatory reforms have had an impact on the number and type of complaints received; and determine whether there are any viable alternative approaches to the Gateway’s referral process.