Solutions to Negative Emotions

Humphrey, Ronald and Ashkanasy, Neal M. and Troth, Ashlea C. (2022) Solutions to Negative Emotions. In: Emotions and Negativity. Research on Emotion in Organizations, 17 . Emerald Publishing Limited, Bingley, pp. 277-290. ISBN 9781801172011

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Abstract

Purpose: In this summative chapter, the volume editors discuss some of the “antidotes” to negative emotions that the authors in this volume have set out. Design: The summary is arranged in five sections: (1) Negative emotions as learning opportunities; (2) attributions and cognitive reframing; (3) importance of emotional intelligence; (4) leader empathy and organizational support; and (5) benefits of solving employee negative emotions. Findings: Despite the pervasiveness of negative emotions and experiences in organizations, they can lead to positive outcomes if handled appropriately. Research Implications: The chapters focus on a wide variety of important but under-researched topics in emotions and affect; and contain many original solutions to dealing with such emotions that may ultimately prove beneficial to organizations. Practical Implications: Organizations that are good at helping their employees cope with negative emotions have a competitive advantage in improving their employees’ job performance and organizational commitment. Social Implications: The negative emotions examined in the volume chapters have an impact on employee well-being. Thus, coping with these emotions is crucial to society. Originality/ value: The chapters in this volume provide a variety of original solutions to what some might see as an “epidemic”’ of negativity in organizations.