Designing Blended Experiences

O'Keefe, Brian and Flint, Tom and Mastermaker, Michael and Sturdee, Miriam and Benyon, David (2021) Designing Blended Experiences. In: DIS 2021 - Proceedings of the 2021 ACM Designing Interactive Systems Conference : Nowhere and Everywhere. ACM, New York, pp. 309-321. ISBN 9781450384766

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Abstract

The increasing ubiquity of interactions as a mix between digital content and physical objects and spaces, brings about new challenges for designers. There is a need to embed digital systems in physical places, whether those are existing physical structures or existing digital platforms. Traditional approaches to product design, interaction design and user experience design do not often take this new context into account. They do not consider how designers produce new digital and physical experiences that work harmoniously to provide new forms of engagement. To address this, we illustrate the constructs of blended experiences and how they can be used in the context of bridging green spaces between different countries. We propose the idea of blended experiences and offer a framework of constructs and techniques that can help designers work in this emerging area of design.