Morris, Abigail and Murphy, Rebecca and Hopkins, Nicola and Low, David and Healy, Genevieve and Edwardson, Charlotte and Collins, Brendan and Timpson, Hannah and Shepherd, Sam and Cochrane, Madeleine and Gavin, David and Graves, Lee (2021) Sit Less and Move More - A Multi-Component Intervention With and Without Height-Adjustable Workstations in Contact Centre Call Agents A Pilot Randomised Controlled Trial. Journal of occupational and environmental medicine, 63 (1). pp. 44-56. ISSN 1076-2752
Full text not available from this repository.Abstract
Objective: To pilot a multi-component intervention to sit less and move more, with (SLAMM+) and without (SLAMM) height-adjustable workstations, in contact centre call agents. Methods: Agents were individually randomised to SLAMM or SLAMM+ in this 10-month, parallel, open-label, pilot trial. Mixed-methods assessed response, recruitment, retention, attrition and completion rates, adverse effects, trial feasibility and acceptability, preliminary effectiveness on worktime sitting, and described secondary outcomes. Results: The participant recruitment rate, and randomisation, data collection and interventions were mostly acceptable. Refinements to organisation recruitment were identified. High staff turnover negatively impacted retention and completion rates. The multi-component intervention with height-adjustable workstations has potential to reduce sitting time at work. Conclusions: The demonstrated findings will help prepare for a future randomised controlled trial designed to assess the effect of the interventions.