The Implications of Complexity for Humanitarian Logistics : A Complex Adaptive Systems Perspective

Schiffling, Sarah and Hannibal, Claire and Tickle, Matthew and Fan, Yiyi (2022) The Implications of Complexity for Humanitarian Logistics : A Complex Adaptive Systems Perspective. Annals of Operations Research, 319 (1). pp. 1379-1410. ISSN 0254-5330

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In this study we argue that recognising humanitarian logistics (HL) as a complex system is a key step in developing supply chain design and management strategies that meet the needs of stakeholders. This study draws on complex adaptive systems theory to examine the characteristics and implications of complexity for HL. Through case-study research of humanitarian responses in Haiti and Pakistan, characteristics of complexity across organisational boundaries are identified. We find that the complexity of the context impacts the outcome of the humanitarian response and conclude that HL must not only react to its environment, it must also create its environment. As HL must work within significantly differing environments to create solutions, the standardised approaches used to manage supply chains are less desirable. While this paper focuses on HL, wider applicability to other complex logistics operations is also discussed, informing the design and management of contextually specific supply chains.

Item Type:
Journal Article
Journal or Publication Title:
Annals of Operations Research
Uncontrolled Keywords:
?? humanitarian logisticscomplex adaptive system (cas)case studysupply chain managementdecision sciences(all)management science and operations research ??
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Deposited By:
Deposited On:
26 May 2020 15:45
Last Modified:
31 Dec 2023 01:11