Actor Network Theory and ES adoption and Implementation:Learning from the expereince of Chinese SMEs

Brown, David and Xu, Zheng and Stevenson, Mark (2018) Actor Network Theory and ES adoption and Implementation:Learning from the expereince of Chinese SMEs. In: British Academy of Management 2018 Proceedings. British Academy of Management. ISBN 9780995641310

Full text not available from this repository.

Abstract

Enterprise systems (ES) are an important element in raising firms’ productivity, and are a priority in China. The main literature on ES is dominated by survey-based research on large Western firm. The typical focus is on the user firm and how the implementation of ES technology has impacted operations from a before-and-after perspective. Analyses using critical success factors and technology adoption theories feature widely. Despite its global manufacturing importance, Chinabased research on ES is relatively limited and significantly influenced by Western-based approaches. The China context is under-represented. In contrast, this research examines ES adoption and implementation in Chinese SMEs from a process perspective through four case studies. It argues that ES adoption and implementation is a complex process that involves multiple stakeholders, and exploring the interplay among them explains why and how an ES is adopted and implemented. Actor-network theory (ANT) informs the main analysis. Importantly, and unusually, the unit of analysis (UOA) is the user-SME and the technology provider combined. The findings challenge the dominant user-centred theories of adoption, the importance of the technology provider in the sociotechnical role and the primacy of actor-networks in the process of adoption and implementation.

Item Type:
Contribution in Book/Report/Proceedings
ID Code:
139347
Deposited By:
Deposited On:
30 Mar 2020 11:25
Refereed?:
Yes
Published?:
Published
Last Modified:
28 Jul 2020 06:49