Friedman, Batya and Leveson, Nancy and Shneiderman, Ben and Suchman, Lucy and Winograd, Terry (1994) Beyond accuracy, reliability, and efficiency : Criteria for a good computer system. In: Conference Companion on Human Factors in Computing Systems, CHI 1994 :. Conference on Human Factors in Computing Systems - Proceedings . Association for Computing Machinery (ACM), USA, pp. 195-198. ISBN 0897916514
Full text not available from this repository.Abstract
This panel invites the CHI community to examine the select set of criteria that we typically use to judge the quality of systems-in-use in society. In addition to accuracy, reliability, and efficiency, panelists draw on their design and research experiences to offer a diversity of perspectives on what makes a good computer system good. Discussion emphasizes safety, computing in the service of human needs, the artful integration of computer systems into their sites of use, and ethical considerations.