Improvement Matrix : Prompting New Ways of Thinking about Knowledge Exchange

Galabo, R. and Cruickshank, L. (2019) Improvement Matrix : Prompting New Ways of Thinking about Knowledge Exchange. The Design Journal, 22 (Suppl.). pp. 2291-2293. ISSN 1460-6925

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Abstract

The improvement matrix is a framework used for improving knowledge exchange tools in order to develop engagement practices. It consists in a new improvement practice, in which engagement practitioners collaboratively improve the functions, instructions and flexibility of tools to develop their own practices. This research aims to look at potential applications of the improvement matrix in other design practices to establish its quality and credibility. In this research project, we will present the improvement matrix to delegates, and engage participants to provide critical feedback on the research claims presented in the framework. This can happen as a 1-on-1 or as a group discussion at any point in the conference to be negotiated with participants. Participants will gain new knowledge on how to improve tools through reflecting on how the framework can be applied to their practices. The potential outputs will allow the researchers to reconsider certain elements of the framework.