Making sense of IS Failures

Dalcher, Darren (2009) Making sense of IS Failures. In: Encyclopedia of Information Science and Technology. Idea Group Publishing, pp. 2476-2483. ISBN 1605660264

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Researchers with a keen interest in information systems failures are faced with a double challenge. Not only is it difficult to obtain intimate information about the circumstances surrounding such failures, but there is also a dearth of information about the type of methods and approaches that can be utilized in this context to support such information collection and dissemination. The purpose of this chapter is to highlight some of the available approaches and to clarify and enhance the methodological underpinning that is available to researchers interested in investigating and documenting phenomena in context-rich and dynamic environments. The chapter concludes by introducing a new range of antenarrative approaches that represent future developments in the study of IS failures

Item Type: Contribution in Book/Report/Proceedings
Departments: Lancaster University Management School > Management Science
ID Code: 131406
Deposited By: ep_importer_pure
Deposited On: 20 Feb 2019 13:50
Refereed?: No
Published?: Published
Last Modified: 08 Jan 2020 00:58

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