Developing knowledge management capabilities

Sandhawalia, Birinder Singh and Dalcher, Darren (2011) Developing knowledge management capabilities. Journal of Knowledge Management, 15 (2). pp. 313-328. ISSN 1367-3270

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Abstract

Purpose - Knowledge management (KM) needs a systematic approach to develop capabilities which accelerate the evolution of knowledge into a key organizational resource. This paper aims to address this issue. Design/methodology/appraoch - This paper reports the empirical findings of a case study offering insights into the infrastructure and process capabilities required to provide knowledge support for organizational routines and activities. Findings - It also presents a four-stage framework that helps to make sense of the development of capabilities during the implementation of KM initiatives. Practical implications - The research moves KM capability development from being a mere concept to being a clearly articulated set of stages, which underpin organizational growth. Originality/value - As above, the research moves KM capability development from being a mere concept to being a clearly articulated set of stages, which underpin organizational growth.

Item Type:
Journal Article
Journal or Publication Title:
Journal of Knowledge Management
Uncontrolled Keywords:
/dk/atira/pure/subjectarea/asjc/1400/1405
Subjects:
ID Code:
131383
Deposited By:
Deposited On:
26 Feb 2019 12:25
Refereed?:
Yes
Published?:
Published
Last Modified:
21 Sep 2020 02:40