Sandhawalia, Birinder S. and Dalcher, Darren (2014) Dynamic Knowledge Support for Project Implementation. In: British Academy of Management, 2014-09-02.
Full text not available from this repository.Abstract
Projects require tacit knowledge and shared contexts for creative problem solving. Existing knowledge management frameworks focus on codifying knowledge laying an emphasis on managing explicit knowledge and typically ignoring the tacit element. This paper presents a framework that mobilises and integrates both tacit and explicit knowledge, and facilitates the flow of common knowledge to address unstructured situations during project implementation. The framework is developed form empirical evidence gathered while conducting an extended case study at one of the world’s largest consultancy organisations that provides information systems solutions. The research has implications for the knowledge management literature by establishing knowledge as something that is made resourceful by being competently mobilised and utilised, rather than by being managed through capture and storage. Thus the paper attempts to fill a gap in the literature on a phenomenon that is increasingly becoming more relevant in empirical settings.