Social actors “to go”:An analytical toolkit to explore agency in business discourse and communication

Darics, Erika and Koller, Veronika (2019) Social actors “to go”:An analytical toolkit to explore agency in business discourse and communication. Business and Professional Communication Quarterly, 82 (2). pp. 214-238. ISSN 2329-4906

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Abstract

We argue that language awareness and discourse analytical skills should be part of business communication curricula. To this end, we propose a three-step analytical model drawing on organizational and critical discourse studies, and approaches from systemic-functional linguistics, to explore agency and action in business communication. Focusing on language and discourse helps students to analyze texts more systematically, researchers to gain deeper insights into organizational discourse, and practitioners to reflect on communication processes and produce texts with more impact. We view discourse as central to organizational processes and render a specific approach accessible and easy to integrate into business communication curricula.

Item Type: Journal Article
Journal or Publication Title: Business and Professional Communication Quarterly
Additional Information: The final, definitive version of this article has been published in the Journal, Business and Professional Communication Quarterly, 82 (2), 2019, © SAGE Publications Ltd, 2019 by SAGE Publications Ltd at the Business and Professional Communication Quarterly page: https://journals.sagepub.com/home/bcq on SAGE Journals Online: http://journals.sagepub.com/
Uncontrolled Keywords: /dk/atira/pure/subjectarea/asjc/3300/3310
Subjects:
Departments: Faculty of Arts & Social Sciences > Linguistics & English Language
ID Code: 131262
Deposited By: ep_importer_pure
Deposited On: 11 Apr 2019 08:50
Refereed?: Yes
Published?: Published
Last Modified: 19 Feb 2020 05:13
URI: https://eprints.lancs.ac.uk/id/eprint/131262

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