Effects of "Fit" on Email Overload

Tarafdar, Monideepa and Wenninger, Helena Eva (2018) Effects of "Fit" on Email Overload. In: AMCIS 2018 Proceedings. AIS Electronic Library, USA. ISBN 9780996683166

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Email communication is a central attribute of the modern workplace. Email overload has emerged as a research phenomenon of high theoretical and practical importance. While research has examined email use related and organizational antecedents of email overload, it has neglected to examine whether the ‘fit’ experienced by individuals regarding their use of communication technologies, influences email overload. We examine the effect of two types of "fit" - "task-technology fit" and "person - person technology fit" on email overload. We present initial empirical evidence in this ERF paper, from a survey of 134 employees.

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25 Oct 2018 15:26
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15 Sep 2023 01:59