Known and unknown requirements in healthcare

Sutcliffe, Alistair and Sawyer, Pete and Stringer, Gemma and Couth, Samuel and Brown, Laura J. E. and Gledson, Ann and Bull, Christopher and Rayson, Paul and Keane, John and Zeng, Xiao-jun and Leroi, Iracema (2020) Known and unknown requirements in healthcare. Requirements Engineering, 25 (1). pp. 1-20. ISSN 0947-3602

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Abstract

We report experience in requirements elicitation of domain knowledge from experts in clinical and cognitive neurosciences. The elicitation target was a causal model for early signs of dementia indicated by changes in user behaviour and errors apparent in logs of computer activity. A Delphi-style process consisting of workshops with experts followed by a questionnaire was adopted. The paper describes how the elicitation process had to be adapted to deal with problems encountered in terminology and limited consensus among the experts. In spite of the difficulties encountered, a partial causal model of user behavioural pathologies and errors was elicited. This informed requirements for configuring data- and text-mining tools to search for the specific data patterns. Lessons learned for elicitation from experts are presented, and the implications for requirements are discussed as “unknown unknowns”, as well as configuration requirements for directing data-/text-mining tools towards refining awareness requirements in healthcare applications.

Item Type:
Journal Article
Journal or Publication Title:
Requirements Engineering
Uncontrolled Keywords:
/dk/atira/pure/subjectarea/asjc/1700/1710
Subjects:
ID Code:
126698
Deposited By:
Deposited On:
10 Aug 2018 15:44
Refereed?:
Yes
Published?:
Published
Last Modified:
29 Sep 2020 04:22