Harper, R. and Evergeti, V. and Hamill, L. and Shatwell, B. (2003) The Social Organisation of Communication in the Home of the Twenty-first Century : An Analysis of the Future of Paper-mail and Implications for the Design of Electronic Alternatives. Cognition, Technology and Work, 5 (1). pp. 15-22. ISSN 1435-5558
Full text not available from this repository.Abstract
This paper reports ongoing investigations into the use and role of paper-mail communications in domestic environments. It utilises ethnographically informed data to analyse how paper-mail supports various social roles within the home, particularly a division of labour whereby women tend to be largely responsible for what may be called "managing the home". Implications for the future of paper-mail are considered, as well as suggestions made about how email tools may be designed to reflect the patterns of social organisation within the home.