The Social Organisation of Communication in the Home of the Twenty-first Century:An Analysis of the Future of Paper-mail and Implications for the Design of Electronic Alternatives

Harper, R. and Evergeti, V. and Hamill, L. and Shatwell, B. (2003) The Social Organisation of Communication in the Home of the Twenty-first Century:An Analysis of the Future of Paper-mail and Implications for the Design of Electronic Alternatives. Cognition, Technology and Work, 5 (1). pp. 15-22. ISSN 1435-5558

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Abstract

This paper reports ongoing investigations into the use and role of paper-mail communications in domestic environments. It utilises ethnographically informed data to analyse how paper-mail supports various social roles within the home, particularly a division of labour whereby women tend to be largely responsible for what may be called "managing the home". Implications for the future of paper-mail are considered, as well as suggestions made about how email tools may be designed to reflect the patterns of social organisation within the home.

Item Type: Journal Article
Journal or Publication Title: Cognition, Technology and Work
Uncontrolled Keywords: /dk/atira/pure/subjectarea/asjc/3200/3202
Subjects:
Departments: Faculty of Science and Technology > School of Computing & Communications
ID Code: 126197
Deposited By: ep_importer_pure
Deposited On: 28 Jun 2018 12:46
Refereed?: Yes
Published?: Published
Last Modified: 20 Nov 2019 08:11
URI: https://eprints.lancs.ac.uk/id/eprint/126197

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