Paper as an analytic resource for the design of new technologies

Sellen, Abigail and Harper, Richard (1997) Paper as an analytic resource for the design of new technologies. In: CHI '97 Proceedings of the ACM SIGCHI Conference on Human factors in computing systems. ACM, New York, pp. 319-326. ISBN 0897918029

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We report on an examination of work practice in a knowledge-based, document-intensive organization and describe the role of paper in that work. We show how such an examination can provide a resource for (1) the determination of system design modifications that can be undertaken in the short term; (2) the determination of entirely new systems design requiring longer term research and development; and (3) helping to specify where paper will continue to he used in future document-related work practice.

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28 Jun 2018 10:30
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21 Nov 2022 16:35