Artefacts as designed, Artefacts as used: resources for uncovering activity dynamics

Ramduny-Ellis, D. and Dix, Alan and Rayson, P. and Onditi, V. and Sommerville, I. and Ransom, J. (2005) Artefacts as designed, Artefacts as used: resources for uncovering activity dynamics. Cognition, Technology and Work, 7 (2). pp. 76-87. ISSN 1435-5558

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This paper addresses the use of artefacts as a powerful resource for analysis, focusing on the artefact as designed as a means of eliciting the designers explicit and implicit knowledge and artefacts as used as a means of uncovering the trail left by currently inactive processes. Artefact analysis is particularly suitable in situations where direct observation is ineffective, especially in activities that occur infrequently. We demonstrate the usefulness of our technique through the analysis of artefacts within both the office and the meeting environment. This is part of a wider study aimed at understanding the nature of decisions in meetings with the view of producing a tool to aid decision management and hence reduce rework. We conclude by drawing out some general lessons from our analysis, which reaffirms the intricate role that artefacts play in maintaining activity dynamics.

Item Type:
Journal Article
Journal or Publication Title:
Cognition, Technology and Work
Uncontrolled Keywords:
?? cs_eprint_id1010 cs_uid1philosophyapplied psychologyqa75 electronic computers. computer science ??
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Deposited On:
21 Jun 2008 21:33
Last Modified:
15 Jul 2024 09:25