Redlich, David and Gilani, Wasif (2011) Event-Driven Process-Centric Performance Prediction via Simulation. In: Business Process Management Workshops - BPM 2011 International Workshops : Clermont-Ferrand, France, August 29, 2011, Revised Selected Papers, Part I. Lecture Notes in Business Information Processing . Springer, Berlin, pp. 473-478. ISBN 9783642281075
Full text not available from this repository.Abstract
Today's fast, competitive and extremely volatile markets exert a great deal of pressure on businesses to react quicker against the changes, and sometimes even before the changes actually happen. A late action can potentially result in a legal compliance failure or violation of service level agreements (SLA's). A business analyst needs to be notified before the failures and violations occur. This paper proposes an approach that enables real-time and process-centric decision support in the form of performance prediction as an application of Event-Driven Business Process Management (EDBPM). The ability of simulations to produce future-events, which are of the same type like the live-events generated by the really executed business process, is utilised. Live-events and simulated future-events can therefore be treated by a Complex-Event Processing (CEP) engine in the same way and parameters representing the historic, current, and future performance of the business process can be easily computed.