Event-Driven Process-Centric Performance Prediction via Simulation

Redlich, David and Gilani, Wasif (2011) Event-Driven Process-Centric Performance Prediction via Simulation. In: Business Process Management Workshops - BPM 2011 International Workshops. Lecture Notes in Business Information Processing . Springer, Berlin, pp. 473-478. ISBN 9783642281075

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Abstract

Today's fast, competitive and extremely volatile markets exert a great deal of pressure on businesses to react quicker against the changes, and sometimes even before the changes actually happen. A late action can potentially result in a legal compliance failure or violation of service level agreements (SLA's). A business analyst needs to be notified before the failures and violations occur. This paper proposes an approach that enables real-time and process-centric decision support in the form of performance prediction as an application of Event-Driven Business Process Management (EDBPM). The ability of simulations to produce future-events, which are of the same type like the live-events generated by the really executed business process, is utilised. Live-events and simulated future-events can therefore be treated by a Complex-Event Processing (CEP) engine in the same way and parameters representing the historic, current, and future performance of the business process can be easily computed.

Item Type:
Contribution in Book/Report/Proceedings
Subjects:
ID Code:
124260
Deposited By:
Deposited On:
26 Mar 2018 08:56
Refereed?:
Yes
Published?:
Published
Last Modified:
24 Jun 2020 09:00