Reflections on family firm goals and the assessment of performance

Chua, Jess H. and Chrisman, James J. and De Massis, Alfredo and Wang, Hao (2018) Reflections on family firm goals and the assessment of performance. Journal of Family Business Strategy, 9 (2). pp. 107-113. ISSN 1877-8585

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Assessments of family firm effectiveness depend critically on how goals and performance outputs are measured. Similarly, assessments of family firm efficiency depend critically on how performance outputs and resource inputs are measured. We illustrate this by showing that the assessment of performance is affected by how different family firm goal systems are specified. Gaining a better understanding of these fundamental concepts gives family business scholars the rare opportunity to set the rules of the game about how the performance of family firms, and other organizations that pursue the non-financial goals of a dominant stakeholder, should be assessed.

Item Type:
Journal Article
Journal or Publication Title:
Journal of Family Business Strategy
Additional Information:
This is the author’s version of a work that was accepted for publication in Journal of Family Business Strategy. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Journal of Family Business Strategy, 9, 2, 2018 DOI: 10.1016/j.jfbs.2018.02.001
Uncontrolled Keywords:
?? goalsperformancefamily businesssocioemotional wealthnon-financial benefitseffectivenessefficiencystrategy and managementeconomics and econometrics ??
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Deposited On:
01 Mar 2018 09:42
Last Modified:
18 Jun 2024 00:23