Trusting the record

Clarke, K. and Hartswood, M. and Procter, R. and Rouncefield, M. and Slack, R. (2003) Trusting the record. Methods of Information in Medicine, 42 (4). pp. 345-352.

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Abstract

Objectives: This paper aims to contribute to a longstanding interest in documents and paperwork in healthcare work through an examination of everyday work with patient records in a clinic. Methods: An ethnographic study of record keeping practices in a deliberate self harm clinic was conducted to consider the role that document work plays in the development of trust in the routine social interactions of a working division of labor. Results and conclusions: Issues of trust are seen to play central roles within the complexities of organizational working and some consequent implications for the deployment and use of electronic medical record systems are considered.

Item Type:
Journal Article
Journal or Publication Title:
Methods of Information in Medicine
Uncontrolled Keywords:
/dk/atira/pure/researchoutput/libraryofcongress/qa75
Subjects:
ID Code:
12266
Deposited By:
Deposited On:
07 Jul 2011 16:15
Refereed?:
Yes
Published?:
Published
Last Modified:
27 May 2020 13:26