Home technology systems

Dewsbury, G. and Clarke, K. and Rouncefield, M. and Sommerville, I. (2002) Home technology systems. Housing, Care and Support, 5 (4). pp. 23-26. ISSN 2042-8375

Abstract

This paper considers the design of technology in domestic, or home, settings. The systems themselves have become increasingly complex and the need for dependable systems correspondingly important. The design problem is concerned less with the creation of new technical artefacts than with their effective configuration and integration. Inadequate understanding of the lived reality of use and user needs is often responsible for lack of dependability. The paper illuminates and highlights some fields for future investigation.