Absence management and presenteeism: the pressures on employees to attend work and the impact of attendance on performance

Baker-McClearn, D and Greasley, K and Dale, J and Griffiths, F (2010) Absence management and presenteeism: the pressures on employees to attend work and the impact of attendance on performance. Human Resource Management Journal, 20 (3). pp. 311-328. ISSN 0954-5395

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Abstract

Absenteeism is an issue that has grown in importance over the past few years; however, little has been done to explore the impact of presenteeism on individual and organisational performance and well-being. This article is based on interviews collected in nine case study organisations in the UK. Two sector organisations (one private and one public) were studied to examine absence management and a conceptual model of presenteeism, with further illustration provided using data from the other seven case studies. This enabled a pattern of presenteeism to emerge, along with the contextual and individual factors which impact on it. In addition to previous research, we found that presenteeism is a complex ‘problem’ and that it is not a single one-dimensional construct, but is continually being shaped by individual and organisational factors. In addition, we found that performance and well-being are more closely related to the organisational reaction to presenteeism and absenteeism, rather than the act itself.

Item Type:
Journal Article
Journal or Publication Title:
Human Resource Management Journal
Uncontrolled Keywords:
/dk/atira/pure/subjectarea/asjc/1400/1407
Subjects:
?? organizational behavior and human resource management ??
ID Code:
45629
Deposited By:
Deposited On:
11 Jul 2011 18:35
Refereed?:
No
Published?:
Published
Last Modified:
26 Feb 2024 00:29