Dix, Alan and Ramduny, D. and Wilkinson, J. (1996) Long-Term Interaction: Learning the 4Rs. In: CHI 1996 Conference Companion: Human Factors in computing Systems, 1900-01-01.
Abstract
In long-term interaction (over minutes, hours, or days) the tight cycle of action and feedback is broken. People have to remember that they have to do things, that other people should do things and why things happen when they do. This paper describes some results of a study into long-term processes associated with the running of the HCI'95 conference. The focus is on the events which trigger the occurrence of activities. However, during the study we also discovered a recurrent pattern of activities and triggers we have called the 4Rs.