Extending value added services in the supply chain

Goh, Shao Hung and Tan, Caleb (2013) Extending value added services in the supply chain. In: Managing logistics and supply chain challenges. Cengage Learning, Singapore, pp. 371-390. ISBN 9814524867

Abstract

The book chapter introduces the motivation and rationale for the provision of value-added services (VAS) by supply chain services providers across the consumer, healthcare, technology and and automotive sectors. Examples of such VAS include secondary packaging, hospital logistics, drug serialization and pre-delivery inspections for vehicles. The book chapter includes interviews/case studies at Singapore-based companies such as DHL, Unilever and R-Logic.