Cegarro-Navarro, J.G. and Cepeda-Carrion, G. and Eldridge, Stephen (2011) Balancing technology and physician-patient knowledge though an unlearning context. International Journal of Information Management, 31 (5). pp. 420-427.Full text not available from this repository.
The Spanish health care system has undergone important changes with regard to the development of new homecare services known as “Hospital in the Home”. This paper investigates the approaches that hospital in the home units (HHUs) have used to update physician/patient knowledge and the technology knowledge of their members and relates them to an unlearning context and improvement in the quality of health services. These relationships are examined through an empirical investigation of 55 doctors and 62 nurses belonging to 44 HHUs. The research findings suggest that the key benefits of an unlearning context in HHUs are clear: it enables them to identify and replace poor practices and also avoids the reinvention of the wheel; it enables cost reduction by minimizing unnecessary work caused by the use of poor methods; and it enables improvements in services to patients.
|Journal or Publication Title:||International Journal of Information Management|
|Uncontrolled Keywords:||Physician/patient knowledge ; Technology knowledge ; Unlearning context and quality of health services|
|Subjects:||H Social Sciences > HB Economic Theory|
|Departments:||Lancaster University Management School > Management Development Division (MDD)|
|Deposited On:||25 Oct 2012 15:22|
|Last Modified:||22 Nov 2012 14:06|
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