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Balancing technology and physician-patient knowledge though an unlearning context

Cegarro-Navarro, J.G. and Cepeda-Carrion, G. and Eldridge, Stephen (2011) Balancing technology and physician-patient knowledge though an unlearning context. International Journal of Information Management, 31 (5). pp. 420-427.

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The Spanish health care system has undergone important changes with regard to the development of new homecare services known as “Hospital in the Home”. This paper investigates the approaches that hospital in the home units (HHUs) have used to update physician/patient knowledge and the technology knowledge of their members and relates them to an unlearning context and improvement in the quality of health services. These relationships are examined through an empirical investigation of 55 doctors and 62 nurses belonging to 44 HHUs. The research findings suggest that the key benefits of an unlearning context in HHUs are clear: it enables them to identify and replace poor practices and also avoids the reinvention of the wheel; it enables cost reduction by minimizing unnecessary work caused by the use of poor methods; and it enables improvements in services to patients.

Item Type: Journal Article
Journal or Publication Title: International Journal of Information Management
Uncontrolled Keywords: Physician/patient knowledge ; Technology knowledge ; Unlearning context and quality of health services
Subjects: ?? hb ??
Departments: Lancaster University Management School > Management Development Division (MDD)
ID Code: 59479
Deposited By: ep_importer_pure
Deposited On: 25 Oct 2012 15:22
Refereed?: Yes
Published?: Published
Last Modified: 19 Jun 2018 03:25
Identification Number:

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